Delivery

TERMS, CONDITIONS AND POSTAGE

Welcome to Into The Verse Toys!!

 

We were started from a love of collecting and a desire to help the collecting community.  Our aim is to provide the best prices and complete customer satisfaction. 

 

UNITED KINGDOM

  • Orders over £100 are shipped free of charge.
  • Orders under £100 will be charged delivery as stated below.
  • While we try our best to keep to these charges, some larger, heavier, valuable and multiple items may incur an additional charge on top of the rates shown below.
Standard delivery: £3.95
Express delivery (1-2 working days): £4.95
Heavy Parcels: £9.95
Heavy Parcels Express: £18.00

International

  • All orders are charged at the relevant rate shown below
  • Some larger, heavier, valuable and multiple items may incur an additional charge on top of the rates shown below.
Europe: £15.99
Europe (Heavy): £29.99

RE-DELIVERY

If an item is returned to Into The Verse Toys because of non-delivery re-delivery will be charged at the original shipping rate paid. The amount due must be paid prior to re-delivery.

MULTIPLE SHIPMENTS FROM ORDERS

We do not split orders. If you have ordered multiple items that are due for release at different times the order will be held until all items come into stock. Alternatively you may request a cancellation of the order so the relevant items can be re-ordered as appropriate.

PRE-ORDERS

  • All non-deposit pre-orders are payable in full at the time of placing the order
  • All release dates are subject to changes and delays beyond the control of Into The Verse Toys
  • Multiple pre-orders contained on one order will result in the order being dispatched once all the items are in stock
  • Estimated release dates for pre-order items are shown in the product description
  • All pre-orders are fully refundable at any time before release.

*PRE-ORDERS CANNOT BE ORDERED WITH IN STOCK ITEMS*
*PLEASE PLACE SEPARATE ORDERS FOR PRE-ORDER ITEMS IF THEY ARE DUE IN STOCK AT DIFFERENT TIMES*
*WE DO NOT STACK ORDERS*

Please note that failure to follow the above instructions may result in your order being incomplete as we are not able to hold products.

ITEMS DAMAGED IN TRANSIT

If there are visible signs of damage to the outer packaging please notify the courier upon delivery and if a signature is required please sign for the item as damaged.

In the event of extreme damage Into The Verse Toys recommends that the recipient refuses the item and requests that it be returned to sender.

Circumstances Where Item(s) are not Eligible for a Refund

  • Item(s) that are damaged or broken during transformation or play
  • Quality Control issues related to collecting

PRODUCT SUITABILITY/DISCLAIMER

Items may not be suitable for children under the age of 15. Please refer to the item description for more information.
Into The Verse Toys reserves the right to cancel all orders without notice.
Multiple orders of the same item will be cancelled unless prior arrangement is sort.